Client Area

Overview of the client-facing features available in the Mikrotik VPN WHMCS module, including the home screen (VPN server address, protocols, credentials, connection status, bandwidth limit), email notifications (traffic limit, suspension) and traffic usage statistics.

Home screen

Mikrotik VPN module WHMCS
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Client area home screen
After authenticating to the client panel, the end customer sees the VPN service management page with the following sections:
Service information

User manual — a button linking to the instruction URL (displayed only if configured by the administrator in product settings, "Link to instruction" field)

VPN server address — the hostname or IP address the customer should connect to

VPN protocols — information about which protocols (PPtP, L2TP) are available for this product, based on the "Support PPtP" / "Support L2TP" product settings

L2TP IPSec PSK key — displayed when L2TP support is enabled

Username — the VPN username with a copy-to-clipboard button

Password — the VPN password with a copy-to-clipboard button

Connection status — real-time indicator of whether the VPN account is currently connected on the router

Bandwidth limit — displays the configured download / upload speed limits

Traffic information

Remaining traffic balance — the current traffic balance for the customer

Traffic that will be added on the next billing cycle

Sidebar navigation
The client area sidebar contains two menu items:

Information — the main service details page (described above)

Traffic statistics — historical traffic usage charts (see Traffic statistics page)

Note: If the service status is not Active or if the VPN account cannot be found on the Mikrotik router, an error page is displayed instead.

Screenshot

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Email notification

Mikrotik VPN module WHMCS
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Email notification examples
The module sends two types of automatic email notifications based on the customer's traffic balance and the templates configured in the product settings.

1. Traffic limit about to be exhausted
Sent automatically when the remaining traffic balance falls below the threshold configured in the product settings ("Notification traffic remainder less than X GB"). Uses the template selected in "User notification traffic limit email template".

11-email-notification-1.png

2. Suspension notification (traffic exhausted)
Sent automatically when the traffic balance reaches zero or below and the module suspends the VPN account on the Mikrotik router. Uses the template selected in "Suspend exceeding traffic limit email template".

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Note: Both templates must be created manually in WHMCS before they can be selected in the product settings. See the Email Template pages in the Installation and Configuration chapter.

Traffic statistics

Mikrotik VPN module WHMCS
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Traffic usage statistics
The client can view traffic usage statistics in the sidebar menu item "Traffic statistics".
The statistics page shows the customer's traffic on a daily basis, broken down into incoming and outgoing traffic. Both charts are powered by Google Charts and automatically resize to fit the browser window. The raw data is collected by the WHMCS cron job and stored in the database for the number of days configured in the product settings ("Save traffic history (days)" parameter).

Note: Statistics data is only available after the WHMCS cron has run at least once with the UsageUpdate function. After each collection, traffic counters on the Mikrotik router are reset to zero to guarantee accurate accounting for the next interval.

Screenshots

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