PUQ Mautic

Admin Area

Reference for everything a WHMCS administrator uses to run the Proxmox KVM module: the product configuration panel, the per-service admin page with real-time VM status, deploy logs, charts and module commands, and WHMCS Configurable Options for selectable resources.

Product Configuration

Proxmox KVM module WHMCS

Order now | Download | FAQ

The product configuration page defines all default settings for virtual machines provisioned under a given WHMCS product. These settings are accessible by navigating to Setup > Products/Services > Products/Services, selecting a product, and opening the Module Settings tab with PUQ ProxmoxKVM selected as the module.

The module injects a custom settings panel directly below the standard WHMCS module options. All settings are organized into collapsible sections arranged in a two-column layout.

Full product configuration page

Changed in v3.0. The product configuration page has been fully rewritten as a custom Bootstrap panel injected into the Module Settings tab. In v1.x–v2.x the same options were stored in the stock WHMCS configoption1..N fields and displayed as plain textareas — all existing values are preserved during upgrade and migrated to the new panel automatically. The Firewall section and the Anti-spoofing checkbox, which previously lived inside the Network block, are now a dedicated collapsible section of their own.


License Key

The first field in the standard WHMCS module settings area is the License key. Enter your PUQ ProxmoxKVM license key here. The module validates the license on each page load and displays a verification badge next to the field.


VM Configuration

This section controls the core virtual machine parameters applied during provisioning.

VM Configuration section

Setting Description Default
Target node Proxmox node where VMs will be created. Select a specific node from the dropdown or leave as automatically to let the module choose the node with the most available resources. The dropdown is populated via AJAX from the connected Proxmox server; click the refresh button to reload the list. automatically
OS template The default operating system template used for cloning new VMs. Templates are loaded from Proxmox via AJAX. Click the refresh button to reload available templates. (none)
Clone type Determines how the VM is cloned from the template. Linked Clone is faster and uses less disk space by sharing the base disk with the template. Full Clone creates a completely independent copy but is slower and uses more storage. Linked Clone
CPU Number of virtual CPU cores assigned to the VM. 1
RAM Amount of memory in gigabytes assigned to the VM. 1
Backups (new in v3.3) Default maximum number of backups for the service. Overridden by the Backups Configurable Option when assigned. 0 = backups disabled. 0
Snapshots (new in v3.3) Default maximum number of snapshots for the service. Overridden by the Snapshots Configurable Option when assigned. 0 = snapshots disabled. 0
VM name rule A naming pattern for the VM hostname. Supports macros that are expanded at provisioning time. Leave empty to use the default pattern. A live preview is shown below the field. {client_id}-{service_id}
First VM ID The starting VM ID number. The module assigns VM IDs sequentially from this value, skipping any IDs already in use on the Proxmox cluster. 100
OS username The default operating system username set via cloud-init. Leave empty to generate a random username. (empty = random)
Snapshot lifetime Automatic cleanup period for client-created snapshots. The cron job removes snapshots older than the selected duration. Set to Don't remove to keep snapshots indefinitely. Don't remove

VM Name Rule Macros

The following macros can be used in the VM name rule field:

Macro Description Example
{client_id} WHMCS client ID 142
{service_id} WHMCS service/hosting ID 387
{random_digit_X} Random digits (X = count) {random_digit_4} = 7291
{random_letter_X} Random lowercase letters (X = count) {random_letter_3} = kqz
{unixtime} Current Unix timestamp 1712678400
{year} Current 4-digit year 2026
{month} Current 2-digit month 04
{day} Current 2-digit day 09
{hour} Current 2-digit hour 14
{minute} Current 2-digit minute 35
{second} Current 2-digit second 07

Snapshot Lifetime Options

Value Duration
Don't remove Snapshots kept indefinitely
1 day 86,400 seconds
2 days 172,800 seconds
3 days 259,200 seconds
4 days 345,600 seconds
5 days 432,000 seconds
6 days 518,400 seconds
7 days 604,800 seconds
8 days 691,200 seconds
9 days 777,600 seconds
10 days 864,000 seconds

Network

This section configures the virtual network adapter and IP addressing behavior for provisioned VMs.

Network section

Setting Description Default
Model The virtual network adapter model. As in template preserves the model defined in the Proxmox template. Other options: VirtIO (recommended for Linux), Intel E1000, Realtek RTL8139, VMware vmxnet3. As in template
Bandwidth Maximum network bandwidth limit in MB/s. Set to 0 for unlimited bandwidth. Overridden by the Network Bandwidth Configurable Option when assigned. 0 (unlimited)
Bridge The Proxmox network bridge to attach the VM's network adapter to (e.g., vmbr0, vmbr1). vmbr0
VLAN tag VLAN tag for the network adapter. Set to 0 for no VLAN tagging. Valid range: 0-4096. 0
IPv4 count (new in v3.3) Default number of IPv4 addresses to allocate from the pool. Overridden by the IPv4 Addresses Configurable Option when assigned. 1
IPv6 count (new in v3.3) Default number of IPv6 addresses to allocate from the pool. Overridden by the IPv6 Addresses Configurable Option when assigned. 0 = no IPv6. 0
Auto bridge/VLAN When enabled, the bridge and VLAN are automatically determined from the IP Pool configuration in the addon module, overriding the manual Bridge and VLAN settings above. on
DHCP IPv4 Enable DHCP for IPv4 addressing in cloud-init configuration. on
DHCP IPv6 Enable DHCP for IPv6 addressing in cloud-init configuration. on

Note: When Auto bridge/VLAN is enabled and the addon module's IP Pools are configured, the pool's bridge and VLAN values take precedence over the manually entered Bridge and VLAN fields.

DHCP caveat. When either DHCP IPv4 or DHCP IPv6 is enabled, the module does not know the VM's final IP address at provisioning time. In that case no firewall rules and no anti-spoofing IPSet are applied to the VM's interface (they would be meaningless without a known IP). If you want the firewall feature, either use static IPs with the IP pool, or configure the rules manually after the DHCP lease has been issued.


Firewall

This section defines the default Proxmox firewall configuration applied to each provisioned VM's network interface.

Firewall section

Policy and Logging

Setting Description Default
Input Policy Default policy for incoming traffic. Options: ACCEPT, DROP, REJECT. ACCEPT
Output Policy Default policy for outgoing traffic. Options: ACCEPT, DROP, REJECT. ACCEPT
Log level in Logging level for incoming traffic. Options: nolog, info, notice, warning. nolog
Log level out Logging level for outgoing traffic. Options: nolog, info, notice, warning. nolog

Firewall Toggles

Setting Description Default
Enable Enable the Proxmox firewall on the VM's network interface. on
DHCP Allow DHCP traffic through the firewall. on
NDP Allow Neighbor Discovery Protocol (IPv6) traffic. on
Router Adv Allow Router Advertisement packets. Typically disabled for client VMs. off
MAC filter Enable MAC address filtering on the network interface. on
IP filter Enable IP address filtering, restricting traffic to assigned IPs only. off
Anti-spoofing Enable anti-spoofing rules to prevent the VM from sending traffic with forged source addresses. on

Anti-spoofing requires a deny-by-default policy on the cluster. For the anti-spoofing IPSet (ipfilter-net0) to actually protect against spoofed traffic, the cluster / node firewall policy must be DENY/DENY — the module then only adds permissive rules matching the VM's own IP addresses. Without a DENY baseline, the permissive rules change nothing and the feature has no effect. The filter was renamed from the legacy wm-VMID to ipfilter-net0 in v2.3; v3.0 uses the same naming.


Storage

This section configures the system (boot) disk and optional additional (secondary) disk for provisioned VMs. A value of 0 means "not changed" — the template's default is preserved.

Storage section

System Disk

Setting Description Default
Storage Proxmox storage pool for the system disk. Select a specific storage or leave as auto (from template) to use the same storage as the template. The dropdown is populated via AJAX from the connected Proxmox server. auto (from template)
Space System disk size in GB. Set to 0 to keep the template's disk size. 0
Bandwidth Read Maximum read throughput in MB/s. Set to 0 for unlimited. 0
Bandwidth Write Maximum write throughput in MB/s. Set to 0 for unlimited. 0
IOPS Read Maximum read I/O operations per second. Set to 0 for unlimited. 0
IOPS Write Maximum write I/O operations per second. Set to 0 for unlimited. 0

Additional Disk

The additional disk is automatically created during provisioning if the space is set to a value greater than 0.

Setting Description Default
Storage Proxmox storage pool for the additional disk. Leave as same as system disk to use the system disk's storage. same as system disk
Space Additional disk size in GB. Set to 0 to skip additional disk creation. 0
Bandwidth Read Maximum read throughput in MB/s. Set to 0 for unlimited. 0
Bandwidth Write Maximum write throughput in MB/s. Set to 0 for unlimited. 0
IOPS Read Maximum read I/O operations per second. Set to 0 for unlimited. 0
IOPS Write Maximum write I/O operations per second. Set to 0 for unlimited. 0

Important: Storage names must be identical across all cluster nodes, or use shared storage. If the VM may be migrated between nodes, ensure the target storage exists on all nodes.


Integrations

This section configures external integrations: backup/ISO storage locations, noVNC console proxy, domain naming, reverse DNS ticket creation, and email notification templates.

Integrations section

Storage and Console

Setting Description Default
Backups storage Proxmox storage pool for VM backups. The dropdown lists all storages with backup content type. The value includes the storage name and plugin type (e.g., local|dir). (none)
ISOs storage Proxmox storage pool where ISO images are stored for client ISO mount functionality. (none)
noVNC domain Domain name of the noVNC proxy server used for browser-based console access. vncproxy.puqcloud.com
noVNC key Authentication key for the noVNC proxy server. puqcloud

Domain and DNS

Setting Description Default
Main domain The base domain suffix used for VM hostname generation. The full hostname is constructed as <prefix>-<client_id>-<service_id><main_domain>. .example.com
RevDNS ticket When enabled, a support ticket is automatically created when a client requests a reverse DNS change (if no DNS zone automation is configured). Select the support department for these tickets from the dropdown. on

Email Templates

These dropdowns list all WHMCS product-type email templates. Select the template to be sent for each event, or choose None to disable the notification.

Setting Description Default Template
VM is ready Sent when VM provisioning completes successfully. Contains VM credentials and connection details. puqProxmoxKVM VM is ready
Reset password Sent when a client resets the VM's OS password. Contains the new credentials. puqProxmoxKVM Reset password
Backup restored Sent when a backup restore operation completes. puqProxmoxKVM Backup restored

Client Area Permissions

This section controls which features are visible and accessible to clients in their service management area. Each toggle enables or disables a specific client area function.

Client Area Permissions

Permission Description Default
Start Allow clients to power on their VM. on
Stop Allow clients to power off their VM. on
noVNC Allow clients to open a browser-based console session. on
Charts Allow clients to view CPU, RAM, disk, and network performance charts. on
Reinstall Allow clients to reinstall the VM's operating system (destructive). on
Reset password Allow clients to reset the VM's OS password via cloud-init. on
RevDNS Allow clients to configure reverse DNS records for their IP addresses. on
ISO mount Allow clients to mount and unmount ISO images on their VM. on
Firewall Allow clients to manage their VM's Proxmox firewall rules. on

Metric Billing

The module includes a built-in WHMCS Usage Billing (Metric) Provider that reports monthly bandwidth consumption per service. This integrates with WHMCS's standard metric billing system.

Metric billing toggle

Available Metrics

Metric Description Unit Period
Bandwidth Usage In Total inbound network traffic GB Monthly
Bandwidth Usage Out Total outbound network traffic GB Monthly

To enable metric billing:

  1. Navigate to Setup > Products/Services > Products/Services and edit the product
  2. Open the Metrics tab
  3. Enable the desired metrics and configure pricing

The module's cron job collects bandwidth statistics from Proxmox and stores them in the puqProxmoxKVM_statistics table. The metric provider aggregates this data for WHMCS's billing calculations.

Service Management

Proxmox KVM module WHMCS

Order now | Download | FAQ

The service management page is the primary admin interface for an individual client's KVM service. It is accessed by navigating to Clients > [Client Name] > Products/Services > [Service] and viewing the module's custom tab fields.

The page provides real-time VM status monitoring, resource usage visualization, deploy logging, console access, performance charts, and direct module command execution.

Service detail overview


VM ID and Reverse DNS

At the top of the service tab, the module displays:

API Connection Status

The module checks connectivity to the Proxmox API on each page load. A green API answer OK box confirms successful communication. If the connection fails, a red error box is shown with the error details, and real-time features are disabled.


Function Buttons

Below the connection status, a toolbar provides quick-action buttons:

Module command buttons

Button Description
noVNC Generates a one-time noVNC console URL. The link is valid for 10 seconds. After expiration, click again to generate a new link.
Deploy Log Toggles the deploy log panel (see below).
Redeploy Deletes the existing VM on Proxmox, clears IP assignments, and starts a fresh provisioning cycle. Requires confirmation.

noVNC Console

noVNC connect button

Clicking noVNC sends an AJAX request to the module, which obtains a VNC ticket from Proxmox and constructs a proxy URL. The link opens in a new 800x600 browser window. The URL is single-use and expires after 10 seconds for security.


Module Commands

The module registers a set of administrative command buttons in the WHMCS Module Commands section of the service page.

Module command buttons

Command Description Notes
Start Power on the VM
Stop Power off the VM
Reinstall Wipe the VM and reinstall the OS from the template Destructive; requires confirmation
VMSetDedicatedIp Assign or reassign dedicated IP addresses from the pool
VMClone Clone the VM to a new VM ID
Set CPU RAM Update CPU core count and RAM size Requires VM stop for certain changes
Set System Disk Size Resize the boot disk One-way: can only increase
Set System Disk Bandwidth Update read/write throughput and IOPS limits on the system disk
Set Created Additional Disk Create a secondary disk if one does not exist
Set Additional Disk Size Resize the secondary disk One-way: can only increase
Set Additional Disk Bandwidth Update read/write throughput and IOPS limits on the additional disk
Set Network Update network bridge, VLAN, bandwidth, and adapter model
Set Firewall Apply firewall configuration from product settings to the VM
SetCloudinit Reapply cloud-init configuration (hostname, user, SSH keys, network) Destructive; overwrites current cloud-init
VMRemove Delete the VM from Proxmox Destructive; requires confirmation
Set DNS records Synchronize forward and reverse DNS records based on current IP assignments

Legend of the button prefixes:

These markers match the ones PUQcloud has used since v1.0 — they are shown inline next to each command button in WHMCS.

Local status values

The module tracks each VM with an internal local status that controls which automation actions may run on the next cron tick. Knowing the status helps diagnose stuck deploys.

Status Meaning
creation First status issued at the time of service creation. Indicates that the VM creation process should start on the next cron run.
reinstall The VM is in the reinstall queue and will be redeployed from the selected template.
clone The clone operation is in progress (or just finished) — the state machine is about to start post-clone configuration.
migrated (new in v3.0) The VM has been successfully migrated to the target node after cloning.
set_cpu_ram CPU cores and RAM have been configured successfully.
set_system_disk_size System disk has been resized successfully.
set_system_disk_bandwidth System disk I/O bandwidth limits have been applied.
set_created_additional_disk Additional disk step finished (whether a disk was created or not — the step is skipped if the package has no additional disk).
set_additional_disk_size Additional disk has been resized (or skipped).
set_additional_disk_bandwidth Additional disk bandwidth limits have been applied (or skipped).
set_network Network card configuration (bridge, VLAN, bandwidth, MAC) is complete.
set_firewall Firewall options, policies and anti-spoofing IPSet have been configured.
set_cloudinit Cloud-init has been rewritten with the target user/password/network.
ready Terminal success state — the VM was created correctly and is ready to work.
set_dns_records On the next cron tick, DNS records will be synchronized.
change_package On the next cron tick, the module will start the change_package state machine to apply new package parameters.
cp_* (new in v3.0) Intermediate states of the change-package state machine (cp_update_ip, cp_stop, cp_cpu_ram, cp_system_disk_size, cp_system_disk_bandwidth, cp_additional_disk, cp_additional_disk_size, cp_additional_disk_bandwidth, cp_network, cp_firewall, cp_start). Each state represents a single completed change-package step. On failure the state machine resumes from the last successful state.

Alongside the local status the module tracks:


Real-Time VM Information

The real-time information panel refreshes automatically every 5 seconds (with a 10-second initial load). It displays comprehensive VM status and resource usage in a two-column layout.

Real-time VM info panel

Left Column: Status and Compute

Status Section:

Field Description
Remote Current VM power state on Proxmox (running/stopped), uptime, and lock status if any operation is in progress
Local / Node The module's internal status tracking and the Proxmox node hosting the VM

CPU & RAM Section:

Field Description
CPU Current CPU usage as a percentage of allocated cores, with a color-coded progress bar (green < 50%, yellow 50-80%, red > 80%)
RAM Current memory usage in GiB and percentage, with a color-coded progress bar

Right Column: Storage and Network

Detailed status closeup

System Disk Section:

Field Description
Size Current disk size vs. package-configured size, with the underlying file path
I/O real Actual read/write throughput in MB/s and IOPS as currently measured
I/O pkg Package-configured throughput and IOPS limits

Additional Disk Section (shown only if an additional disk exists):

Same fields as the system disk section, displayed for the secondary disk.

Network Section:

Field Description
Adapter Network model and MAC address
Real Actual bandwidth rate, bridge, and VLAN as configured on Proxmox
Package Package-configured bandwidth limit, bridge, and VLAN
ISO Currently mounted ISO image, if any

Configurable Options (new in v3.3)

A dedicated Configurable Options tab on the service page shows the effective per-service selection of every WHMCS Configurable Option that is assigned to the product. Useful for confirming which pricing tier the client actually picked without having to dig into the database or the order itself.

Service Configurable Options tab

The tab lists each option by its plain-English name (CPU Cores, RAM, System Disk, Backups, Snapshots, etc.) together with the human-readable display text of the selected sub-option. When no Configurable Option is assigned for a given resource, the Module Settings default is used and that resource simply does not appear in this tab — see the Product Configuration chapter for where each default lives.

See the dedicated Configurable Options chapter for the full list of supported options, sub-option formats, and pricing-tier examples.


Deploy Log

The deploy log panel is toggled by clicking the Deploy Log button. It provides a complete history of all provisioning and administrative operations performed on the VM.

Deploy log with steps

Last Action

The top section shows the most recent operation:

Field Description
Action The operation name (e.g., deploy, reinstall, change_package)
Result Success or failure badge
Time range Start and finish timestamps
Steps table Numbered list of individual steps with result status and duration in seconds

Deploy History

Below the last action, a chronological list of all deploy runs is displayed. Each entry shows:

Each step in the detail table includes:

Column Description
# Step sequence number
Step Operation name (e.g., clone, set_ip, set_cpu_ram, set_firewall)
Result Success or failure
From VM status before this step
To VM status after this step
Time Timestamp when the step executed
Dur Duration in seconds

Usage Charts

The charts section displays CPU, memory, disk I/O, and network throughput graphs rendered using Google Charts. The data is fetched via AJAX from Proxmox's RRD statistics.

Usage charts and metrics

Time Frame Selection

A button group allows selecting the chart time range:

Button Period
Hour Last 60 minutes (default on page load)
Day Last 24 hours
Week Last 7 days
Month Last 30 days
Year Last 365 days

Chart Types

Three area charts are displayed side by side:

Chart Series Description
CPU & RAM CPU %, RAM % Processor and memory utilization over time
Disk I/O Read MB/s, Write MB/s Storage throughput
Network IN MB/s, OUT MB/s Network interface throughput

Change Package

When a service's product/package is changed (upgrade or downgrade), the module executes a multi-step reconfiguration process. The admin can monitor progress through the deploy log.

Change package in progress

The change package operation follows this sequence:

  1. Update IP addresses (if pool/network changed)
  2. Stop the VM
  3. Set CPU and RAM to new values
  4. Resize system disk
  5. Update system disk bandwidth limits
  6. Create or resize additional disk
  7. Update additional disk bandwidth limits
  8. Reconfigure network adapter
  9. Reapply firewall rules
  10. Start the VM

Change package complete

Each step is logged individually in the deploy log. If any step fails, the process halts and the error is recorded. The admin can review the failure in the deploy log and either fix the issue manually or use the Redeploy button to start fresh.

Configurable Options

Proxmox KVM module WHMCS

Order now | Download | FAQ

WHMCS Configurable Options allow clients to customize their virtual machine resources at order time and during upgrades. The PUQ Proxmox KVM module reads configurable option values and uses them to override the product's default settings during provisioning and change package operations.

New in v3.3. Eleven new options (every disk size / bandwidth / IOPS parameter plus Network Bandwidth) and clean plain-English names for the four previously prefix-only ones (Backups, Snapshots, IPv4 Addresses, IPv6 Addresses). Every overridable resource also has a default in Module Settings, so a product works without any Configurable Options at all.

Full list of Configurable Options assigned to a product

The screenshot above shows all 18 supported options assigned to a single product. The next screenshot shows how a client sees them on the order form:

Client order form with Configurable Options


Overview

Configurable Options provide a way to offer multiple resource tiers within a single product. For example, you can create one "KVM VPS" product with configurable options for CPU, RAM, and disk, letting clients pick their desired configuration and pricing tier at checkout.

When a configurable option is set on an order, its value takes precedence over the corresponding product-level default configured in the Module Settings.


Setup

  1. Navigate to Setup > Products/Services > Configurable Options
  2. Click Create a New Group
  3. Name the group (e.g., "KVM VPS Options")
  4. Add individual options as described below
  5. Assign the group to your PUQ ProxmoxKVM product(s) using the Assigned Products tab

Supported Configurable Options

The module recognizes the following configurable option names. The Option Name must match exactly (case-sensitive) for the module to detect and apply the value.

Compute Resources

Option Name Type Description Example Values
CPU Cores Dropdown Number of virtual CPU cores 1, 2, 4, 8, 16
RAM Dropdown Memory size in GB 1, 2, 4, 8, 16, 32

Backups & Snapshots

Option Name Type Description Example Values
Backups Dropdown Maximum number of backups for the service (0 = backups disabled) 0, 3, 7, 14, 30
Snapshots Dropdown Maximum number of snapshots for the service (0 = snapshots disabled) 0, 1, 3, 5, 10

Storage

Option Name Type Description Example Values
System Disk Dropdown Boot disk size in GB 10, 20, 40, 80, 160
Additional Disk Dropdown Secondary disk size in GB (0 = no additional disk) 0, 10, 20, 50, 100
System Disk Read Bandwidth Dropdown System disk read throughput limit in MB/s 0, 50, 100, 200
System Disk Write Bandwidth Dropdown System disk write throughput limit in MB/s 0, 50, 100, 200
System Disk Read IOPS Dropdown System disk read IOPS limit 0, 500, 1000, 5000
System Disk Write IOPS Dropdown System disk write IOPS limit 0, 500, 1000, 5000
Additional Disk Read Bandwidth Dropdown Additional disk read throughput limit in MB/s 0, 50, 100
Additional Disk Write Bandwidth Dropdown Additional disk write throughput limit in MB/s 0, 50, 100
Additional Disk Read IOPS Dropdown Additional disk read IOPS limit 0, 500, 1000
Additional Disk Write IOPS Dropdown Additional disk write IOPS limit 0, 500, 1000

Network

Option Name Type Description Example Values
Network Bandwidth Dropdown Network bandwidth limit in MB/s (0 = unlimited) 0, 10, 50, 100, 1000
IPv4 Addresses Dropdown Number of IPv4 addresses to allocate from the pool 1, 2, 4, 8
IPv6 Addresses Dropdown Number of IPv6 addresses to allocate from the pool 0, 1, 4, 16

Operating System

Option Name Type Description Example Values
Operating System Dropdown OS template selection (Proxmox template VM ID) Template IDs from Proxmox

Creating a Configurable Option

For each option:

  1. Click Add New Configurable Option in your group
  2. Set the Option Name to match one of the supported names above
  3. Set the Option Type to Dropdown
  4. Add sub-options with the format: value|Display Name

Compute resources

Example: CPU Cores

Option Name: CPU Cores
Option Type: Dropdown

Sub-options:
1|1 Core
2|2 Cores
4|4 Cores
8|8 Cores
16|16 Cores

Example: RAM

Option Name: RAM
Option Type: Dropdown

Sub-options:
1|1 GB
2|2 GB
4|4 GB
8|8 GB
16|16 GB
32|32 GB

Backups & Snapshots

Example: Backups

Option Name: Backups
Option Type: Dropdown

Sub-options:
0|No backups
3|3 backups
7|7 backups
14|14 backups
30|30 backups

Example: Snapshots

Option Name: Snapshots
Option Type: Dropdown

Sub-options:
0|No snapshots
1|1 snapshot
3|3 snapshots
5|5 snapshots
10|10 snapshots

Storage — size

Example: System Disk

Option Name: System Disk
Option Type: Dropdown

Sub-options:
10|10 GB
20|20 GB
40|40 GB
80|80 GB
160|160 GB

Example: Additional Disk

Option Name: Additional Disk
Option Type: Dropdown

Sub-options:
0|No additional disk
10|10 GB
20|20 GB
50|50 GB
100|100 GB
500|500 GB

Note: 0 means no additional disk required by the package. If a disk already exists on the VM, the module does not delete it — the existing disk is preserved.

Storage — I/O limits

Example: System Disk Read Bandwidth

Option Name: System Disk Read Bandwidth
Option Type: Dropdown

Sub-options:
0|Unlimited
50|50 MB/s
100|100 MB/s
200|200 MB/s
500|500 MB/s

Example: System Disk Write Bandwidth

Option Name: System Disk Write Bandwidth
Option Type: Dropdown

Sub-options:
0|Unlimited
50|50 MB/s
100|100 MB/s
200|200 MB/s
500|500 MB/s

Example: System Disk Read IOPS

Option Name: System Disk Read IOPS
Option Type: Dropdown

Sub-options:
0|Unlimited
500|500 IOPS
1000|1000 IOPS
2500|2500 IOPS
5000|5000 IOPS

Example: System Disk Write IOPS

Option Name: System Disk Write IOPS
Option Type: Dropdown

Sub-options:
0|Unlimited
500|500 IOPS
1000|1000 IOPS
2500|2500 IOPS
5000|5000 IOPS

Example: Additional Disk Read Bandwidth

Option Name: Additional Disk Read Bandwidth
Option Type: Dropdown

Sub-options:
0|Unlimited
50|50 MB/s
100|100 MB/s
200|200 MB/s

Example: Additional Disk Write Bandwidth

Option Name: Additional Disk Write Bandwidth
Option Type: Dropdown

Sub-options:
0|Unlimited
50|50 MB/s
100|100 MB/s
200|200 MB/s

Example: Additional Disk Read IOPS

Option Name: Additional Disk Read IOPS
Option Type: Dropdown

Sub-options:
0|Unlimited
500|500 IOPS
1000|1000 IOPS
2500|2500 IOPS

Example: Additional Disk Write IOPS

Option Name: Additional Disk Write IOPS
Option Type: Dropdown

Sub-options:
0|Unlimited
500|500 IOPS
1000|1000 IOPS
2500|2500 IOPS

Note: For bandwidth / IOPS options, 0 means unlimited — the value is omitted from the disk config string sent to Proxmox.

Network

Example: Network Bandwidth

Option Name: Network Bandwidth
Option Type: Dropdown

Sub-options:
0|Unlimited
10|10 MB/s
50|50 MB/s
100|100 MB/s
500|500 MB/s
1000|1 GB/s

Example: IPv4 Addresses

Option Name: IPv4 Addresses
Option Type: Dropdown

Sub-options:
1|1 IPv4
2|2 IPv4
4|4 IPv4
8|8 IPv4
16|16 IPv4

Example: IPv6 Addresses

Option Name: IPv6 Addresses
Option Type: Dropdown

Sub-options:
0|No IPv6
1|1 IPv6
4|4 IPv6
16|16 IPv6

Note: Setting either count to 0 means «no addresses of that family will be allocated from the IP pool for this service». Upgrades that lower the count automatically release the excess addresses back to the pool.

Operating System

Example: Operating System

Option Name: Operating System
Option Type: Dropdown

Sub-options:
9001|Ubuntu 22.04 LTS
9002|Debian 12
9003|AlmaLinux 9
9004|Windows Server 2022

Note: The sub-option values for Operating System must be the Proxmox template VM IDs. The display names can be human-readable OS names.


Pricing

Each sub-option can have its own pricing configured per billing cycle. Navigate to the sub-option's pricing section to set monthly, quarterly, semi-annual, and annual prices.

For options where 0 means "not configured" or "unlimited" (such as Additional Disk = 0, Network Bandwidth = 0), you would typically set the price for the 0 sub-option to $0.00.


Upgrade/Downgrade

When a client upgrades or downgrades their service through the WHMCS client area, the module automatically detects the changed configurable option values and triggers a change package operation. This operation updates the VM's resources on Proxmox to match the new configuration.

The change package process is logged step-by-step in the Deploy Log and can be monitored from the admin service management page.


Disk size constraints

System Disk and Additional Disk size can only be increased. Proxmox does not support shrinking VM disks (it would risk corrupting/losing data), so any configurable option that would result in a smaller disk than the current size is rejected by the module.

Client upgrade page with shrink protection — smaller disk options are disabled with a clear warning banner

How it is enforced

The module applies the constraint at three layers:

  1. Client-area upgrade page — on /clientarea.php?action=upgrade&type=configoptions, sub-options whose value is smaller than the currently selected one are visually disabled in the System Disk / Additional Disk dropdowns and marked (downgrade not allowed). A warning banner is shown above the form.
  2. Change-package state machine — if a smaller value still reaches the backend (e.g. via direct admin edit), the Resize system disk / Resize additional disk step is skipped with status skip — shrink not allowed by Proxmox. The VM is not stopped, snapshots are not removed, and the step is logged via logModuleCall under the action name system_disk_shrink_rejected / additional_disk_shrink_rejected.
  3. Post-backup-restore re-apply — when the module re-applies package configuration after a backup restore, a smaller package disk size is treated the same way: the resize is silently skipped, the existing larger disk is kept, and the rejection is logged.

Resulting behaviour for clients

Additional Disk special cases

Note for clients: The upgrade form shows a confirmation dialog before submitting an Additional Disk = 0 change. The sub-option is also labeled (removes the existing disk — data will be lost) in the dropdown to make the destructive effect visible.

Note for admins: If you do not want clients to be able to delete the additional disk via the configurable option, omit the 0|... sub-option from the Additional Disk dropdown — make the lowest entry the minimum disk size you offer (e.g. 10|10 GB).


Priority Order

When determining the final value for a VM resource, the module follows this priority:

  1. Configurable Option value (highest priority — applied whenever the option is assigned to the service, including a value of 0)
  2. Product Module Settings default (used only when no configurable option for that resource is assigned to the service)

Every overridable resource has a default in Module Settings for the product. If you do not create a Configurable Option for a resource, that default is used for every service of the product. The defaults live in:

Resource Module Settings location Default value (if you don't set it)
CPU Cores VM Configuration → CPU 1
RAM VM Configuration → RAM 1 GB
Backups VM Configuration → Backups 0 (disabled)
Snapshots VM Configuration → Snapshots 0 (disabled)
System Disk size + bandwidth + IOPS Storage → System Disk 0 (no change)
Additional Disk size + bandwidth + IOPS Storage → Additional Disk 0 (no additional disk)
Network Bandwidth Network → Bandwidth 0 (unlimited)
IPv4 count Network → IPv4 count 1
IPv6 count Network → IPv6 count 0
Operating System VM Configuration → OS template configoption4 (default OS template)

0 is a meaningful value for many options and is always applied when a client selects it through a Configurable Option:

This means you can set conservative defaults in the product configuration and allow clients to customize resources both upward (more CPU/RAM/disk) and downward (disable additional disk, set unlimited bandwidth) through configurable options.


Legacy prefix-based option names (v1.x–v2.x)

Still supported in v3.0. In v1.x–v2.x, PUQ Proxmox KVM used a prefix-based convention for configurable option names where the prefix identified the option type and the display name was free text. If you upgraded from an older version, your existing configurable options continue to work without any changes — the module recognizes both the legacy prefix-based names and the v3.0 plain names.

The legacy convention uses an Option Name of the form PREFIX|Display Name (the text on the right of the | can be whatever you want — "My Backup Offer", "Sicherung", etc.) and sub-options of the form value|Display Name.

Legacy Option Name Sub-option format Meaning
B|Backup <count>|Name Number of allowed backups (0 disables backups for the service)
S|Snapshot <count>|Name Number of allowed snapshots (0 disables snapshots for the service)
CPU|Processor <count>|Name Number of CPU cores
RAM|Memory <count>|Name RAM in GB
ipv4|IPv4 <count>|Name Number of IPv4 addresses to allocate
ipv6|IPv6 <count>|Name Number of IPv6 addresses to allocate
OS|Operating system <template_id>|Name Proxmox template VM ID to clone from

Legacy example: Operating System

Option Name: OS|Operating system
Option Type: Dropdown

Sub-options:
1010|Debian-10.12
1011|Debian-11
1012|Debian-12
1021|Ubuntu-20.04
1022|Ubuntu-22.04

The sub-option values are the Proxmox template VMIDs (e.g. 1010 = a template VM in Proxmox with ID 1010 based on Debian 10). The module uses the number on the left of the | to call qm clone; the text on the right is shown to the admin/client in the order form.

Legacy example: Backup

Option Name: B|Backup
Option Type: Dropdown

Sub-options:
0|No backups
3|3 backups
7|7 backups
14|14 backups

Legacy example: Snapshot

Option Name: S|Snapshot
Option Type: Dropdown

Sub-options:
0|No snapshots
1|1 snapshot
3|3 snapshots
5|5 snapshots
10|10 snapshots

Legacy example: CPU

Option Name: CPU|Processor
Option Type: Dropdown

Sub-options:
1|1 Core
2|2 Cores
4|4 Cores
8|8 Cores
16|16 Cores

Legacy example: RAM

Option Name: RAM|Memory
Option Type: Dropdown

Sub-options:
1|1 GB
2|2 GB
4|4 GB
8|8 GB
16|16 GB

Legacy example: IPv4

Option Name: ipv4|IPv4
Option Type: Dropdown

Sub-options:
1|1 IPv4
2|2 IPv4
4|4 IPv4
8|8 IPv4

Legacy example: IPv6

Option Name: ipv6|IPv6
Option Type: Dropdown

Sub-options:
0|No IPv6
1|1 IPv6
4|4 IPv6
16|16 IPv6

Which format should I use?