Client Area
- Home screen
- Navigation menu
- Resource usage charts
- Virtual machine reinstallation procedure
- Snapshots management
- Backups management
- Reset password
- revDNS configuration
- ISO templates to mount
- Error pages in client area
Home screen
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Basic information on client panel page
The end customer, after logging in to his own customer panel, has access to the following information and options:
- Status and used resources of the virtual machine in real time (with a 5-second automatic data refresh).
- The keys with the following functions are available.
- Start and stop the virtual machine
- Connect to the virtual machine terminal using the noVNS WEB client.
- Charts - switch to real-time virtual machine resource usage statistics. Statistics are presented in the form of well-readable graphs.
- Reinstall the operating system.
- Snapshot - go to snapshot management page.
- Backup - go to backups management page.
- Reset the (root) password of the virtual machine's operating system.
- Configure the reverse DNS record is available.
- Mount an ISO image is available.
There are times when not all control options are available. For example, when creating or restoring a backup, or when the options are disabled for a specific client. Unavailable options are deactivated but visible. In this case, their color will be darkened and will not be clickable.
Panel view with inactive options
An example of a homepage in case of not available options (disabled options: Charts, Reinstall, Reset passwords, revDNS configuration, ISO mount).
Panel view while backup is in progress
Navigation menu
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If, for some reason, the configuration setting is not allowed, then after going to the page with this setting, the client will receive an error stating that access is denied.
Resource usage charts
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The module gives you access to a subpage with charts.
Here, you can conveniently select the resource usage history period.
The following options are available for selection.
- For the last hour
- For the last day
- for the last week
- For the last month
- For the last year
Data is transferred from the hypervisor server in real time when the desired option is selected.
Virtual machine reinstallation procedure
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You can reinstall virtual machine at any time if you need to.
On the operating system reinstallation option page the client is given the option to select a new operating system from a list of available ones.
There is also a warning that all data will be deleted, and the machine will be reinstalled.
In order to avoid erroneous reinstallation, we have provided an option that protects against this. The customer needs to manually write the word reinstall in capital letters "REINSTALL"
The process begins by removing snapshots and data on the current machine and then starting the installation of a new machine with an already existing IP number, network card MAC address, vlan and ID.
The process permanently deletes data from the machine leaving its backups intact. This gives you the option to restore your machine from a backup to the previous state it was in before reinstallation, even after reinstalling the new system. Please use this option carefully.
Snapshots management
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On the page for managing snapshots
Snapshots are a quick way to save the state of the system, which allow you to restore the state of the system as quickly as possible.
Snapshots are not a method of system backups and are most often used during system administration work, hence their retention period is limited.
The client gets the opportunity to create and remove snapshots of a virtual machine.
It is also possible to restore the state of a virtual machine from the snapshot.
It also shows information about the number and limit of snapshots.
Depending on the configuration of the service package. The current lifetime of the snapshot will be indicated, after this time the snapshot will be automatically deleted.
Backups management
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On the page with backup management
The client gets the opportunity to manage backups of his virtual machine.
There is a schedule option to automatically create spare copies.
Clint is given the ability to create delete backups. It also provides the ability to restore a virtual machine from a backup.
By default, the schedule is not configured and no copies are made. The client must configure the schedule itself. The time indicated in the schedule is generated automatically based on the analysis of the system load and is not subject to customer modifications.
Reset password
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On the password reset page.
The client is given the opportunity to reset the operating system password.
If you use your own templates please note that the operating system must support cloud-init for this feature to work. All our templates support this mechanism.
revDNS configuration
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On the configuration page of the reverse DNS zone, the client has the opportunity to set the domain name for the IP address of his virtual machine.
Currently, the module does not support the automatic update of revDNS, but supports the creation of requests with a request to update this setting by a specialist responsible for it in the company. You can set this option 'Revdns ticket/RevDNS ticket department' during product configuration.
ISO templates to mount
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We have prepared a set of templates in the form of ISO images that you can use on your own. All our images have been specially prepared for the proper operation of our module and have cloud-init support.
To the iso mount page
The client is given the opportunity to mount the ISO disk image on the CD-ROM of their virtual machine.
Error pages in client area
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The error "Something went wrong" is returned if:
- there is no access from the WHMCS server to the Proxmox server,
- the virtual machine was not found on the Proxmox server.
An "Access Denied" error is returned if the client tried to switch to an option that is not allowed for use in the package.
