Account & Security: manage profile, password, verification, and 2FA

PUQcloud Panel

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Open the account menu

On the dashboard, click your company/avatar in the top-right.

You’ll see: My Account, Change Password, Verification Center, Two Factor Authentication.

Account dropdown (markers 1 & 2).

My Account — contact details

On My Account, update:

Email, First name / Last name

Language (UI language)

Phone Number (with country code, e.g., +48 …)

Confirm changes with Existing Password → Save

My Account page (form).

Tip: After changing email, check your inbox for service confirmations.

Change Password

Account menu → Change Password.

Enter Existing Password.

Set New Password and Confirm New Password.Requirements: ≥ 6 characters, at least 1 number and 1 special character.

Click Save.

“Change Password” menu item.Change Password form (errors/strength bar example).

If you see “Passwords do not match,” the New and Confirm fields differ.

Verification Center — verification methods

Manage verification methods (email, TOTP app, etc.). Columns show:

Value, Verified, Default, Last Used At.

Star button = set as Default.

Bin icon = Delete a method.

“Verification Center” menu item.Verification Center list (Email + Authenticator App).

Recommendation: keep at least two methods (Email + TOTP) so you don’t get locked out.

Add a TOTP Authenticator (Google Authenticator / Duo)

On Verification Center, click Add Authenticator App (TOTP).

Scan the QR code in your app or enter the secret manually.

Enter the 6-digit code, give a Device Name → Save.

QR-code modal with code input.

Two-Factor Authentication (2FA)

Enable 2FA

Account menu → Two Factor Authentication.

Click Enable 2FA.

Enter the current 6-digit code from your TOTP app → OK.

“Two Factor Authentication” menu item.2FA page (Disabled state, Enable 2FA button).Enable 2FA confirmation modal (code entry).

If “Enable 2FA” is disabled or missing, first add a TOTP method in Verification Center (see Section 5).

Security quick checklist

Turn 2FA on and set Authenticator App as Default.

Keep your email current (codes/alerts go there).

Use a long, unique password; don’t reuse it elsewhere.

Always keep two verification methods on file.

Troubleshooting

Code not accepted: ensure your phone time is correct (TOTP is time-based).

Can’t enable 2FA: add a TOTP method in Verification Center first.

Phone won’t save: use + format.

Lost TOTP device: use your alternate method (email) or contact support for removal after identity verification.