Create and manage users

PUQcloud Panel

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This guide explains how administrators can create users, view their client associations, edit details, and remove users in PUQcloud Panel.

Overview

Path: Menu → Clients → Manage Users

You can:

Create a new User (login identity).

View a user’s associated clients and statuses.

Edit contact info, language, verification flags, and 2FA.

Delete a user account.

Who: Staff with permission to manage users.

Tip: A User is a person’s login. A Client is an account/business they belong to. One user can be associated with multiple clients (e.g., consultant, owner). Permissions are managed from the Client → Users tab.

List View (Manage Users)

In the table you’ll see: avatar, name, status badges (e.g., ACTIVE, INACTIVE, NEW), 2FA indicator, contact details (email, phone), Clients counter with an eye button, Created date, and row actions (Edit, Delete). Use Search to filter.

(Screenshot: View/Search Users list view)

Create a User

Go to Clients → Manage Users and click + Create. (Screenshot: Create User modal)

Fill the fields:

Email (required)

Password (required)

2FA (toggle; optional but recommended)

Firstname, Lastname

Phone Number (with country code)

Language (UI language for the user)

Admin Notes (internal only)

Click Save. The user appears in the list.

Next step: Associate this user with a client from Clients → Manage Clients → open a client → Users tab → + Associate User (choose permissions there).

View a User’s Clients

In Manage Users, find the user.

Click the eye icon in the Clients column.

In User Clients modal, review:

User Information: UUID, Name, Email, Phone.

Associated Clients: Client Name, Company Name, Tax ID, and Status badges (e.g., ACTIVE, OWNER).

Close when done.

(Screenshot: User Clients modal)

Edit a User

In Manage Users, click the Edit (pencil) icon on the desired row. (Screenshot: Edit User modal)

Update fields:

Email, Password (to reset), Firstname, Lastname

Phone Number, Language, Admin Notes

Verification toggles: Email Verified, Phone Verified

Security toggle: 2FA (enable/disable)

Click Save.

Delete a User

In Manage Users, click the Delete (trash) icon.

Confirm the action.

Field Reference

Field

Where

Description

Email

Create/Edit

User’s login email. Must be unique.

Password

Create/Edit

Set/reset the user’s password.

2FA

Create/Edit

Turn on two‑factor authentication for extra security.

Firstname / Lastname

Create/Edit

User’s display name.

Phone Number

Create/Edit

Stored with international country code.

Language

Create/Edit

UI language for this user.

Admin Notes

Create/Edit

Internal notes visible to admins only.

Email Verified

Edit

Mark whether the email has been verified.

Phone Verified

Edit

Mark whether the phone has been verified.

Good Practices

Require strong passwords and 2FA for staff.

Keep contact info and language up to date.

Use Admin Notes to capture context (e.g., who requested access, ticket link).

Manage access at Client → Users (set granular permissions per client).

Troubleshooting

Cannot log in → Reset Password; ensure Email Verified is On; check if the user is ACTIVE.

User can’t see a client → Associate them in Client → Users, verify status and permissions.

2FA lockout → Temporarily disable 2FA in Edit, then re‑enroll.

Duplicate email → Each user must have a unique email; rename or remove old account.