Manage the Client Area Dashboard

PUQcloud Panel

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Overview

Your Client-Area Dashboard is the command centre for balances, services, and quick actions (funds, invoices, security). This guide shows what each block means and how to use it daily — with exact spots to drop your screenshots.

Get Oriented

Open the client area. You’ll see:

• Balance strip (top): current Balance, Credit, and a Add Funds button.

• Left menu: service families (Storage, LXC, Hosting, VPN, etc.) with counters.

• Main canvas: cards for Services + Recurring Cost Breakdown.

Full Dashboard overview.

Services Summary

At the top of the canvas you’ll find four counters:

• Total Services — everything you own

• Active — running and billable

• Suspended — paused due to payment or policy

• Termination Request — pending cancellations

Click any card to jump to the filtered services list (where applicable).

Recurring Cost Breakdown

Below the counters are your Hourly / Daily / Weekly / Monthly / Yearly spend estimates and the Recommended Add Funds amount.

Use it to:

• Forecast top-ups before renewals

• Spot anomalies (e.g., a spike in Hourly vs. Monthly)

Account & Security Menu

Top-right avatar opens quick actions:

• My Account (profile & company details)

• Change Password

• Verification Center

• Two-Factor Authentication (enable 2FA)

• Logout

Account dropdown.

Best practice: enable 2FA immediately and complete Verification Center to lift payment/security limits.

Company Hub (Profile • Invoices • Transactions)

From My Account, open your company tile to reach:

• Profile — legal details, addresses, tax IDs

• Invoices — download/print invoices & credit notes

• Transactions — all top-ups, payments, refunds

Company tile with Profile / Invoices / Transactions.

Add Funds (Top-Up)

From the top strip click Add Funds to open the payment screen.

Steps:

1. Review the Recommended amount banner.

2. Enter net amount and currency.

3. Check Taxes breakdown (VAT, etc.).

4. Confirm Balance after top-up.

5. Click Top Up Now.

Add Funds page.

Tip: If you sell in multiple currencies, keep one primary currency for predictability; taxes depend on your profile’s country/region.

Daily Workflow (5 minutes)

1. Open dashboard → check Active vs Suspended.

2. Scan Recurring Cost Breakdown → compare to yesterday.

3. If Recommended Add Funds > your comfort buffer, Top Up.

4. Open Invoices if any new charges posted.

5. Review Transactions for failed/duplicate payments.

6. Security sweep: confirm 2FA is still active for all users.

Troubleshooting

• Costs look too high → open services list and verify no unintended upgrades.

• Top-up rejected → finish Verification Center and confirm billing info.

• Taxes seem wrong → check company Tax ID and country in Profile.

• See “Suspended” → settle outstanding invoices or contact support.