Home screen Support by Time module WHMCS Order now | Download | Community Client area home screen After logging in to the client area and opening their support service, the customer sees a modern card-based layout with the following sections. This month / Support package A summary of the current period as three stat cards: Hours of support in the package — the hour allocation included in the product Hours used this month (or Hours used for One Time) — total hours logged in the current month / bucket Hours left this month (or Hours left) — remaining hours in the allocation A progress bar shows the percentage of the allocation that has been consumed (it turns amber as the package fills and red at 100 %). Billing (recurring billing cycle only) Price per hour — hourly rate charged for overage hours, in the client's currency Hours outside package — hours that have already exceeded the included allocation How much to pay this month — running total of overage cost (hours outside package × price per hour) Cost calculator An interactive predictor: the client enters a number of additional hours and instantly sees the estimated total for the month, with the underlying overage hours × rate calculation shown beneath it. List of tickets A table with all tickets that have time logged in the current period: Ticket number and title (clickable, opens the ticket), with the number of time entries Total time spent (human-readable) Operator and Note — shown only when Show work log to client is enabled for the product Date of the most recent entry A status badge (Open / Billed / Paid / Unpaid) Each ticket row can be expanded to reveal its individual time entries (date, time, operator, note): Sidebar navigation The client area sidebar contains two menu items: Information — the home screen described above History — per-month history view (only for recurring billing cycles, see History) Note: For One Time services, only the Information tab is shown — there is no per-month history because the service uses a single bucket of hours.